Privacy Policy

How Wild Enthusiast collects, uses, and protects your information when you enquire about or book a Jhalana leopard safari through this website.

Wild Enthusiast is a privately owned, government-registered eco-tourism agency. This website is not operated by, or affiliated with, the Rajasthan Forest Department or any government authority. All safaris in Jhalana Leopard Reserve are allotted and regulated exclusively by the Rajasthan Forest Department; we assist with planning, permits, and logistics on your behalf.

Information we collect

We collect information directly from you when you make an enquiry, request a quote, or confirm a Jhalana leopard safari booking with us. Depending on how you reach out, this may include:

  • Contact details — name, email address, phone or WhatsApp number, and nationality
  • Trip details — travel dates, group size, preferred safari zone or timing, and hotel or add-on preferences
  • Booking and identity details required by the Forest Department to issue safari permits, such as ID proof, where applicable
  • Payment information processed through our payment partners — we do not store full card details on our servers
  • Technical data such as browser type, device, and pages visited, collected automatically when you use this website

We only collect what we need to plan, confirm, and support your safari.

How we use it

Your information is used to:

  • Prepare quotes, itineraries, and safari permit applications in your name
  • Communicate booking confirmations, payment receipts, and trip updates via email or WhatsApp
  • Coordinate with hotels, drivers, and naturalists on your behalf
  • Respond to enquiries and provide customer support before, during, and after your visit
  • Improve this website and our services, based on how it’s used

We do not use your information for automated decision-making, and we do not sell your personal information to third parties.

Cookies & tracking

This website uses cookies to remember your preferences, keep enquiry forms working across steps, and understand which pages are useful to visitors. Some cookies are set by analytics tools we use to measure site performance.

You can disable cookies in your browser settings at any time. Doing so may affect some features, such as multi-step booking forms, but you can still browse the site and contact us directly.

Sharing & disclosure

We share your information only where it’s needed to deliver your safari:

  • With the Rajasthan Forest Department, to apply for and issue your safari permit
  • With partner hotels, drivers, and naturalists directly involved in your itinerary
  • With payment processors, to complete transactions securely
  • Where required by law, regulation, or a valid government or judicial request

We do not sell, rent, or trade your personal information to unrelated third parties or advertisers.

Data security

We use reasonable technical and organisational safeguards — including encrypted connections and restricted access — to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We ask that you also take care when sharing sensitive information over email or messaging platforms.

Your rights & choices

You can, at any time:

  • Ask us what personal information we hold about you
  • Request corrections to inaccurate or outdated details
  • Ask us to delete your information, subject to any records we’re legally required to retain (such as permit or payment records)
  • Opt out of promotional emails or WhatsApp updates by telling us directly — transactional messages about an active booking will still be sent

To exercise any of these, write to us at the email address below.

Children’s privacy

Our services are intended for adults arranging travel, including on behalf of families. We don’t knowingly collect personal information directly from children. Details of minors travelling in a group (such as age, for permit or pricing purposes) are collected only from the booking adult.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The “last updated” date at the top of this page will always reflect the most recent revision. Significant changes will be noted here.

FAQs

Will my information be shared with the Forest Department?

Yes — safari permits for Jhalana are issued directly by the Rajasthan Forest Department, so the details required for your permit (name, ID proof, etc.) are shared with them as part of the booking process.

Can I opt out of marketing messages?

Yes. Reply to any promotional email or WhatsApp message asking to be removed, or write to us directly, and we’ll stop. This doesn’t affect updates about an active or upcoming booking.

Do you store my payment details?

No. Payments are processed by our payment partners over encrypted connections; we don’t store full card or bank details on our own systems.

Are cookies required to use this website?

No, but disabling them may affect features like our multi-step safari booking form. You can browse and contact us either way.

Who do I contact about my personal information?

Email us at the address below with your request — access, correction, or deletion — and we’ll respond within a reasonable time.

Contact us

Questions about this policy or how your information is handled:

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